Informational message: [RESOLVED] Connectivity Issues
We’d like to provide some additional information regarding the Amazon SQS event of July 19th. A power outage resulted in some of our networking equipment in one of our datacenters being impacted. For the period between 12:31 PM – 12:52 PM PDT, a portion of connection attempts timed out and some experienced elevated error rates. However, queues continued to be available for clients who had retry logic built into their applications. The net result of this was our setting SQS to Green-i status.
At 12:52 PM PDT, we updated our DNS settings, which resulted in almost all clients being redirected to healthy datacenters. At 1:05 PM PDT, the networking issues in the one affected datacenter were fully resolved and errors on connection attempts to Amazon SQS ended.