CloudFail.net

UPDATE: Thank you for your patience as we worked to restore service to our Cloud Files system this morning. The service interruption was related to a power outage related to tonight’s scheduled data center maintenance on UPS Cluster G in our DFW data center. We have posted an official Rackspace incident report here: http://www.rackspace.com/blog/?p=690

UPDATE: We have published a post mortem of this morning’s events in our community forums: https://manage.rackspacecloud.com/forum/posts/list/0/3204.page#16453

12:55 AM CST: CloudfFiles is undergoing emergency maintenance at this time. During this maintenance some Jungle Disk and Rackspace Cloud customers will be placed in read-only mode while the maintenance is underway. We will provide updates periodically to keep you informed on the status of this maintenance. We apologize for any inconvenience.

1:40 AM CST: [UPDATE] We are still working on this issue and we will keep you abreast of our progress in future updates.

2:10 AM CST: [UPDATE] A majority of Rackspace Cloud and Jungle Disk Customers are now read/write while a few Rackspace Cloud and Jungle Disk customers remain in read only mode while we work to resolve the issue.

2:53 AM CST [UPDATE] All Rackspace Cloud customers are now read/write. Some Jungle Disk customers are sill read only at this time.

3:40 AM CST [UPDATE] Thank you for your patience as we work to restore service to our Cloud Files system this morning. The service interruption was related to tonight’s scheduled data center maintenance on UPS Cluster G in our DFW data center. We have posted an official Rackspace incident report here: http://www.rackspace.com/blog/?p=690

4:00 AM CST [UPDATE] Service has been fully restored for all Cloud Files and Jungle Disk customers. All Cloud Files systems are now in full read/write mode. Thank you.