Cloud Servers ORD – Network Connectivity | Online
At approximately 5:18 CST Rackspace experienced an issue with a core router in our ORD datacenter. During this time customer using RackConnect may have experienced network latency, packet loss, and possible dropped connections. Our engineers are currently investigating the issue.
5:35 PM Update: Our Backbone engineering team has identified the cause of this outage and service has been restored.
Thank you for your patience during this matter. If you have any further questions, please contact a member of our support team by visiting us in live-chat or by calling 1.877.934.0407 or INTL+1.210.581.0407.