Cloud Sites | DFW, WC1 | Emergency System Maintenance, Feb 21, 12:00 AM – 1:30 AM CST | Completed
The Rackspace Cloud’s system engineering team will be performing emergency maintenance to our WC1 storage infrastructure in our Dallas / Fort Worth, TX (DFW) data center this weekend. Â The maintenance is scheduled to last one and a half hours, beginning on the morning of February 21 at 12:00 AM CST and ending at 01:30 AM CST. Â While connectivity during this window will be intermittent, some sites may be offline for as long as 1 hour. Â As always, we will do everything we can to keep the interruptions to an absolute minimum.
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In working directly with our storage array vendor, Rackspace Cloud engineers have determined that a hardware configuration change must be implemented as soon as possible to ensure consistent system stability. This configuration change will require a hard reset of the WC1 storage array.
We apologize for the short notice of this maintenance. Â It is critical, however, that the work be completed in as timely of a manner as possible to ensure continued stability. Â This maintenance activity is a direct result of our in-depth infrastructure review that we have completed on our WC1 storage cluster.
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If you have any further questions, please contact a member of our support team by visiting us in live-chat or by calling 1.877.934.0407 or INTL +1.210.581.0407.