Cloud Sites | DFW.WC2 | ASP1-5 | Online

As of 7:35 AM CST, the Rackspace Cloud system engineers have detected an issue that’s causing degraded performance on our ASP1-5.WC2 cluster in our Dallas / Fort Worth (DFW) data center.  This is an isolated issue impacting this single node only.  We will update this post as the status changes.

UPDATE: As of 8:30 AM CST, system engineers continue to address the performance issues affecting ASP1-5.  We will post here with updates as soon as they are available.

UPDATE: As of 9:50 AM CST, Rackspace Cloud Engineers are continuing to work on the issues affecting our ASP1-5 cluster.  As of this update, the issues are still isolated to this cluster. 

UPDATE: As of 10:30 AM CST, the team remains fully engaged in correcting this issue.  Some sites in our ASP1-3 cluster may also be affected at this time.  We will continue to keep you updated via this post.  

UPDATE: As of 11:00 AM CST, the team has made progress, but they are continuing to actively address the issue.  The performance degradation affecting ASP1-3 has significantly improved and sites should be loading properly.  We will continue to address the ASP1-5 cluster.

UPDATE: As of 11:10 AM CST, at this time, all sites hosted on ASP1-5 should now be loading properly.  The team has continued to monitor the cluster over the past half-an-hour and site performance has remained consistent.  Once again, we appreciate your patience as we corrected this issue.

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