Archive for the ‘37 Signals’ Category.

Issue at 03:53 PM CST (20:53 GMT)

Issues for Comcast users in the northwest US have been resolved. Thanks for your patience, apologies for the issues!

Issue at 03:08 PM CST (20:08 GMT)

We’re still working with Comcast to resolve inaccessibility issues.

Issue at 02:21 PM CST (19:21 GMT)

Customers in the Pacific Northwest have been experiencing inaccessibility for Basecamp and Highrise today due to an issue with a local network provider. We’re working with them to resolve it.

Issue at 04:48 PM CST (21:48 GMT)

Amazon’s s3 storage system was down for about 15 minutes, rendering unavailable some files in Basecamp and Campfire. Sortfolio was also down during this outage. Service is fully restored now.

Issue at 06:26 PM CST (23:26 GMT)

All applications were inaccessible for 70 minutes due to a issue with our network provider. All issues have been resolved.

Issue at 01:35 PM CST (18:35 GMT)

Writeboards were inaccessible through Basecamp and Backpack for 20 minutes.

Issue at 01:29 PM CST (18:29 GMT)

We’re currently investigating an issue with Writeboards when accessed through Basecamp and Backpack, sorry for the continued trouble.

Issue at 01:54 PM CST (18:54 GMT)

Writeboard is back online with all restored data in place.

Issue at 01:30 PM CST (18:30 GMT)

Writeboard is about 30 minutes away from recovery. No data has been lost.

Issue at 10:12 AM CST (15:12 GMT)

Writeboard came back up after some database maintenance.

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