Service is operating normally: [RESOLVED] Elevated error rates
Error rates have fully recovered. The service is now operating normally.
Archive for the ‘Amazon Mechanical Turk (Requester)’ Category.
Informational message: Elevated error rates
We have been actively working to address the elevated error rates for the requester APIs. Error rates are now recovering and we are continuing to monitor.
Performance issues: Elevated error rates
We continue to investigate the issue. Some requesters continue to experience errors using the requester API.
Performance issues: Elevated error rates
We are investigating the issue. Some requesters may continue to experience errors using the requester API.
Performance issues: Elevated error rates
Requesters may experience elevated error rates. We are investigating.
Service is operating normally: [RESOLVED] Elevated error rates
Error rates have returned to expected levels. The service is operating normally.
Performance issues: Elevated error rates
We have experienced power issues to a subset of hosts. We have rerouted requests and performance appears to be recovering. We are continuing to monitor the situation.
Performance issues: Elevated error rates
Requesters may experience elevated error rates. We are investigating.
Performance issues: [RESOLVED] Elevated error rates
Dec 11 3:05 PM PST We would like to provide further information about the elevated error rates experienced by Requesters between Dec 8th 11:45pm PST and Dec 9th 7:35am PST. During this period of time the service was impacted by two independent issues. The first issue was caused by a loss of power to some of the Mechanical Turk databases. This loss of power was the result of redundant components in a power distribution system failing. The service recovered from this issue at 12:55am PST after we successfully failed over to a set of backup databases. The second period of elevated errors started at 3:35am PST and was the result of a recently modified query not performing well. A fix was deployed to address this issue and the service was fully recovered by 7:35am PST. During both of these issues, a subset of customers experienced elevated error rates when performing operations on HITs and qualifications.
Service is operating normally: Connectivity Issues
The issue has been resolved and the service is functioning normally.
