Archive for the ‘GoGrid.com’ Category.
March 8, 2010, 1:36 pm
Please review the following information for scheduled maintenance details:
Infrastructure Update:
Monday, March 8th, 11:30 – 12:30 PST
Customer Impact:
No customer impact is expected.
Maintenance Details:
GoGrid is making software improvements to the GoGrid system.
Inquiries:
If there are any additional questions before, during or following the maintenance, please direct them to the GoGrid Support Center at 877-946-4743 or +1-415-869-7444.
For the latest details on GoGrid’s systems & Data Center status, please visit our system status blog: http://www.gogridstatus.com
March 6, 2010, 12:10 am
The ticketing tool in the GoGrid portal is currently undergoing maintenance. This maintenance will last until 2am PST.
Feel free to use our Live Chat during this maintenance.
If there are any additional questions please direct them to GoGrid Support at 1-877-9Go-Grid or 415-869-7444 option 2.
February 17, 2010, 1:00 am
*** The maintenance window has been extended by 30 minutes ***
Please review the following information for scheduled maintenance details:
Infrastructure Update:
Tuesday, February 9th, 19:00 – 23:00 PST
(Wednesday, February 10th, 03:00 – 07:00 GMT)
Customer Impact:
The GoGrid "my.gogrid.com" customer portal and API will be unavailable for up to 4 hours while we upgrade our infrastructure. There will be no impact to existing GoGrid VMs, load balancers or cloud storage during this time.
Maintenance Details:
GoGrid is making software improvements to the GoGrid customer portal and API.
Inquiries:
If there are any additional questions before, during or following the maintenance, please direct them to the GoGrid Support Center at 877-946-4743 or +1-415-869-7444.
For the latest details on GoGrid’s systems & Data Center status, please visit our system status blog: http://www.GoGridStatus.com
February 4, 2010, 6:09 pm
*** The maintenance window has been extended by 30 minutes ***
Please review the following information for scheduled maintenance details:
Infrastructure Update:
Tuesday, February 9th, 19:00 – 23:00 PST
(Wednesday, February 10th, 03:00 – 07:00 GMT)
Customer Impact:
The GoGrid "my.gogrid.com" customer portal and API will be unavailable for up to 4 hours while we upgrade our infrastructure. There will be no impact to existing GoGrid VMs, load balancers or cloud storage during this time.
Maintenance Details:
GoGrid is making software improvements to the GoGrid customer portal and API.
Inquiries:
If there are any additional questions before, during or following the maintenance, please direct them to the GoGrid Support Center at 877-946-4743 or +1-415-869-7444.
For the latest details on GoGrid’s systems & Data Center status, please visit our system status blog: http://www.GoGridStatus.com
January 28, 2010, 6:01 pm
Please review the following information for upcoming scheduled maintenance details.
Maintenance Window:
Monday, February 1, 2010, 10:00 – 17:00 PST
(Monday, February 1, 2010, 18:00 – 01:00 GMT)
Tuesday, February 2, 2010, 10:00 – 17:00 PST
(Tuesday, February 2, 2010, 18:00 – 01:00 GMT)
Customer Impact:
There should be no impact to the power in the facility and no down time is expected.
This notice is for advisory purposes only.
Maintenance Details :
UPS 1,2,3 and 4 are being tested to ensure operational reliability.
We apologize for any inconvenience as we work hard to maintain the best data center practices and procedures required to ensure contingent power in case of an outage.
If there are any additional questions before, during, or following the maintenance, please direct them to the ServePath Support Center via phone or open a case online at http://my.ServePath.com or http://my.ColoServe.com.
December 21, 2009, 4:46 pm
Maintenance Window:
Monday, December 21st, 2009 8:00
Customer Impact:
The GoGrid “blog.gogrid.com” website is currently unavailable.
Maintenance Details:
GoGrid is making software improvements to the blogging website.
If there are any additional questions before, during, or following the maintenance please direct them to GoGrid Support at 1-877-9Go-Grid or 415-869-7444 option 2.
December 21, 2009, 11:00 am
**Update @ 15:32 PST**
The network issues have been resolved by our Engineering team. If you have any questions please call GoGrid Support (877-9Go-Grid or 415-869-7444) and we will be glad to help you.
November 6, 2009, 1:05 am
Maintenance Window:
Thursday, November 5th, 2009 19:00 – 23:00 PST
(Friday, November 6th, 2009 03:00 – 07:00 GMT )
Customer Impact:
The GoGrid "my.gogrid.com" customer portal and API will be unavailable for up to 4 hours while we upgrade our infrastructure. There will be no impact to existing GoGrid VMs, load balancers or cloud storage during this time.
Maintenance Details:
GoGrid is making software improvements to the GoGrid customer portal and API.
If there are any additional questions before, during, or following the maintenance please direct them to GoGrid Support at 1-877-9Go-Grid or 415-869-7444 option 2.
November 2, 2009, 7:00 pm
Maintenance Window:
Thursday, November 5th, 2009 19:00 – 23:00 PST
(Friday, November 6th, 2009 03:00 – 07:00 GMT )
Customer Impact:
The GoGrid "my.gogrid.com" customer portal and API will be unavailable for up to 4 hours while we upgrade our infrastructure. There will be no impact to existing GoGrid VMs, load balancers or cloud storage during this time.
Maintenance Details:
GoGrid is making software improvements to the GoGrid customer portal and API.
If there are any additional questions before, during, or following the maintenance please direct them to GoGrid Support at 1-877-9Go-Grid or 415-869-7444 option 2.
September 29, 2009, 8:21 pm
Maintenance Window:
Tuesday, September 29th, 19:00 – 23:00 PDT
(Wednesday, September 30th, 02:00 – 06:00 GMT )
Customer Impact:
The GoGrid “my.gogrid.com” customer portal and API will be unavailable for up to 4 hours while we upgrade our infrastructure. There will be no impact to existing GoGrid VMs, load balancers or cloud storage during this time.
Maintenance Details:
GoGrid is making software improvements to the GoGrid customer portal and API.
If there are any additional questions before, during, or following the maintenance please direct them to GoGrid Support at 1-877-9Go-Grid or 415-869-7444 option 2.
