CloudFail.net

We will notify you when service is restored. Filed under: Service Updates

Reminder: Maintenance window today Nov. 5 at 19:00 Pacific Time. Due to our datacenter migration, RPM service will be temporarily interrupted today November 5, from 7 pm PST/10 pm EST to November 6th, 1 am PST/ 4 am EST. Service will resume as soon as the switch is made and the system is thoroughly tested. [...]

At 7:30am we started getting alerts from our site. Upon investigating we learned that one of our databases was hung. The hang was caused by a bad disk volume. Our technicians determined that we had suffered a double disk failure and that the volume was hosed. Update 8:32am – We are bring up a replica [...]

At 4:30am our site went down due to a physical server that crashed. The server was running two of our databases, which account for about 20% of customer data. The crashed server initially took down the entire site, as our UI was hung up on the missing databases. At 5:30am we untangled that mess and [...]

Our Data Center is having network problems. Availability of our site is affected, depending on the route. Update [8:30am]: We have reports that connectivity problems may be occurring more broadly on the internet Update [8:41am]: The situation appears to be improving Update [8:53am]: We are still seeing some flakiness although the problems are getting better [...]

a small subset of customers will be unable to access their data during this time Thanks Filed under: Service Updates

We are aware that our site is down. We restarted our master database and it’s having problems coming back up. Update [9:30pm]: Our DBA has resolved the problem and the master database is up. The site should be up too. Filed under: Service Updates

We had a database crash at about 4:45 AM PDT. It took  about 15 minutes to bring the DB back up and get things stablized. During that time some customers were unable to see or collect data. We apologize for any inconvenience. Filed under: Service Updates

Our site is having a problem and we are investigating. Update [7:54pm]: Looks like things are recovering. Update [8:15PM] The issue was traced to a faulty piece of equipment, it is being replaced  now. The site was unavailable for about 5 minutes. We apologize for any inconvenience. Filed under: Service Updates

Things are taking a bit longer than expected, we anticipate another 30 minutes Filed under: Service Updates