Archive for the ‘OpenDNS’ Category.
December 9, 2011, 6:01 pm
We’ll be performing extensive maintenance at our Washington DC site over the course of the weekend. The maintenance will start at 17:01 UTC Saturday December 10th and continue throughout the weekend until 12:01 UTC Monday December 12th.
We will be re-routing the site and all services periodically. All users will automatically be re-routed to alternate facilities and no services will be impacted by this maintenance.
We will continue to post status updates here while the maintenance is taking place.
November 7, 2011, 9:13 am
We are currently investigating a carrier incident in London. It appears this was caused by a Level3 outage and we have re-routed our traffic around them at this time.
October 10, 2011, 8:37 pm
From approximately 22:00 to 23:30 UTC on 10/11/2011 we will be performing routine maintenance on our routing equipment at our Miami facility. During this time frame all services will be re-routed to alternate facilities. No service impact is expected by this maintenance and all services will continue to operate as normal. Users who are normally routed to our Miami facility will automatically be re-routed to the closest alternate facility.
UPDATE: This has been completed
October 6, 2011, 1:35 pm
From approximately 22:00 to 23:30 UTC on 10/06/11 we will be performing routine maintenance on our routing equipment at our Dallas facility. During this time frame all services will be re-routed to alternate facilities. No service impact is expected by this maintenance and all services will continue to operate as normal. Users who are normally routed to our Dallas facility will automatically be re-routed to the closest alternate facility.
UPDATE: Maintenance is complete
October 5, 2011, 4:32 am
Our primary carrier on the west coast (NTT) is suffering a major degradation of service that is causing packet loss between our San Jose, Palo Alto and other west coast facilities. This is also causing the website to have intermittent slowness and database connection timeout issues. We have shutdown all circuits on the west coast with NTT and all appears to be stabilizing.
September 29, 2011, 5:10 pm
From approximately 00:00 to 04:00 UTC on 9/30/11 we will be performing routine maintenance on our routing equipment at our Washington DC facility. During this time frame all services will be re-routed to alternate facilities. No service impact is expected by this maintenance and all services will continue to operate as normal. Users who are normally routed to our Washington DC facility will automatically be re-routed to the closest alternate facility.
UPDATE: 03:44 UTC – Our maintenance has been completed and Washington DC is back online serving traffic as normal. No services were impacted by this maintenance.
September 16, 2011, 3:13 am
At approximately 08:22 AM UTC we had a database error occur which resulted in users not being able to login to their accounts and multiple websites being flagged as phishing sites, even though they weren’t. We have since corrected the database error and are looking into the cause at this time.
September 13, 2011, 4:51 pm
We are planning on performing system maintenance at 2300 UTC (7pm Eastern) on Wednesday September 14th. All traffic to Washington DC will be re-routed to an alternate facility during this maintenance.
UPDATE 2300 UTC 9-14-2011: This planned maintenance is commencing now
UPDATE 0228 UTC 9-15-2011: Maintenance is complete all services are restored in Washington DC
September 9, 2011, 1:42 am
At approximately 10:45pm Pacific 9/8/11. Many of our users experienced false phishing alerts when browsing certain sites. A database glitch caused the whitelist to be ignored for a short period. We are very sorry this happened and are in the process of ensuring this never occurs again. We’ll provide more details in the near future.
August 17, 2011, 12:57 pm
Router maintenance in LON. All traffic for this site will be re-routed to an alternate site.
UPDATE: This has been completed. Traffic has been restored.