Archive for the ‘OpenDNS’ Category.

Maintenance in Chicago

Our datacenter in Chicago will be performing power maintenance.  All services will be re-routed to other facilities.  No service impact is expected during this maintenance and all services will continue to operate normally.  Users will automatically be re-routed to the next closest facility.

Update: Maintenance completed.

Facility Maintenance in Seattle

Our datacenter in Seattle is currently performing facility maintenance. All services will be re-routed to alternate facilities. No service impact is expected by this maintenance and all services will continue to operate as normal.  Users who are normally routed to our Seattle facility will automatically be re-routed to the closest alternate facility.

Update: This maintenance has been completed.

Packet loss, increased latency in Seattle

Due to an unforeseen hardware issue in Seattle at approximately 0216UTC, there was a brief window where some users might have had increased latency and packet loss.

Emergency Database Maintenance

We are currently performing emergency database maintenance.  DNS services aren’t affected but preference updates may be delayed.

UPDATE: This has been completed.

New York Maintenance

We’ll be performing extensive maintenance at our New York site. The maintenance will start at 14:00 UTC Tuesday March 20th till approximately 14:00 UTC Wednesday March 21st.

We will be re-routing the site and all services. All users will automatically be re-routed to alternate facilities and no services will be impacted by this maintenance.

We will continue to post status updates here while the maintenance is taking place.

UPDATE: Maintenance initiated 17:00 UTC.

UPDATE: Maintenance completed 22:00 UTC 26 March 2012.

UPDATE: Maintenance extended until 22:00 UTC 27 March 2012.

UPDATE: Maintenance extended until 22:00 UTC 30 Match 2012.

Possible packet loss in Chicago, Washington DC and Miami

One of our upstream providers has suffered a router failure and as a result, there may have been some packet loss to our Chicago, Washington DC and Miami data centers. We have re-routed our traffic while they work to fix the problem.

Washington DC Maintenance

We’ll be performing extensive maintenance at our Washington DC site over the course of the weekend. The maintenance will start at 17:01 UTC Saturday December 10th and continue throughout the weekend until 12:01 UTC  Monday December 12th.

We will be re-routing the site and all services periodically. All users will automatically be re-routed to alternate facilities and no services will be impacted by this maintenance.

We will continue to post status updates here while the maintenance is taking place.

Packet loss in London

We are currently investigating a carrier incident in London. It appears this was caused by a Level3 outage and we have re-routed our traffic around them at this time.

Miami Maintenance

From approximately 22:00 to 23:30 UTC on 10/11/2011 we will be performing routine maintenance on our routing equipment at our Miami facility. During this time frame all services will be re-routed to alternate facilities. No service impact is expected by this maintenance and all services will continue to operate as normal.  Users who are normally routed to our Miami facility will automatically be re-routed to the closest alternate facility.

UPDATE: This has been completed

Dallas Maintenance

From approximately 22:00 to 23:30 UTC on 10/06/11 we will be performing routine maintenance on our routing equipment at our Dallas facility. During this time frame all services will be re-routed to alternate facilities. No service impact is expected by this maintenance and all services will continue to operate as normal.  Users who are normally routed to our Dallas facility will automatically be re-routed to the closest alternate facility.

UPDATE: Maintenance is complete

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