Cloud Sites | CP Emergency Maintenance | DFW, ORD | Thursday, May 17th, 2012 at 10:00 PM to 1:00 AM CST
The Rackspace Cloud system engineers will perform an Emergency Maintenance to our Cloud Sites environment on Thursday, May 17th, 2012 at 10:00 PM CT. This will impact our Sites Control Panel. During the first 30 minutes of this maintenance, Cloud Sites customers will be unable to perform the following actions:
– Sign up for a ‘New’ Cloud Sites account
– Add ‘New’ users to their existing Cloud Sites account
– Add ‘End Users’ to their existing Cloud Sites account
Customers may also experience delays or errors when performing any provisioning action during the maintenance window. Please note that your Cloud Sites services will remain online and available and your websites will be uninterrupted. This will only affect some Control Panel functionality.
We are confident the maintenance will be complete on or before Friday, May 18th, at 1:00AM CST. If everything goes as planned, the maintenance could be completed in less time.
If you have any questions or concerns in regards to this maintenance please do not hesitate to contact a member of our support team via live-chat or at the following telephone numbers: 24-hour toll free 1.877.934.0407 and INTL +1.210.581.0407.