February 4, 2010, 6:09 pm
*** The maintenance window has been extended by 30 minutes ***
Please review the following information for scheduled maintenance details:
Infrastructure Update:
Tuesday, February 9th, 19:00 – 23:00 PST
(Wednesday, February 10th, 03:00 – 07:00 GMT)
Customer Impact:
The GoGrid "my.gogrid.com" customer portal and API will be unavailable for up to 4 hours while we upgrade our infrastructure. There will be no impact to existing GoGrid VMs, load balancers or cloud storage during this time.
Maintenance Details:
GoGrid is making software improvements to the GoGrid customer portal and API.
Inquiries:
If there are any additional questions before, during or following the maintenance, please direct them to the GoGrid Support Center at 877-946-4743 or +1-415-869-7444.
For the latest details on GoGrid’s systems & Data Center status, please visit our system status blog: http://www.GoGridStatus.com
February 4, 2010, 11:04 am
As of 11:00am CST, the Rackspace Cloud Systems engineers have temporarily
disabled CRON in our WC2.DFW1 data center. Any CRON jobs you
may have scheduled will not run. As soon as our System Engineers have
applied the corrective actions being worked on now we will re-enable
and update this post. Currently, there is no ETA on when this will be
corrected but we’re working diligently to resolve. Please check this post for any news and updates.
UPDATE: As of 6:40pm CST, CRON has been re-enabled on WC2.DFW1. Thank you for your patience. If you have any further questions, please do not hesitate to contact a member of our support team.
February 4, 2010, 6:29 am
2010-02-04T07:59:41Z
2010-02-04T07:59:41Z
Online
We have determined that this spike did not affect the performance or uptime of applications. If you feel we have incorrectly diagnosed this issue please inform us by posting in our
developer forum.
February 4, 2010, 12:50 am
At 12:48am CST, The Rackspace Cloud system administrators began performing emergency maintenance on this database in our DFW data center.
Maintenance will be performed on MSSQL0806.wc2 and should be completed by 2:00am CST.
Update: Maintenance has been completed ahead of schedule at 1:11am CST.
We expect this maintenance to last no longer than the time listed. We apologize for the inconvenience, but we need to complete this work in a timely manner. Please note that no other technologies will be effected by this maintenance.
