Cloud Fail

[10:30 PM CST] Cloud Files is currently experiencing intermittent issues. In order to further investigate and prevent any further issues, the system will be put into Read Only state. During this time, data will still be accessible, however updates and new file insert attempts will fail for some Jungle Disk customers.

[11:20 PM CST] Due to complications in our system we are undergoing emergency maintenance. During this maintenance, while data will still be accessible, some Jungle Disk customers will continue to be in Read Only state. Maintenance should last approximately four hours and will conclude around 3:30 am CST.

[1:10 AM CST] Our Rackspace Cloud system engineers were able to complete the emergency maintenance ahead of schedule. Emergency maintenance has concluded successfully, and all Jungle Disk customers are now in Read/Write mode. We thank you for your patience.

The Rackspace
Cloud development team is currently addressing an issue with our control panel.  During this time, the control panel may load slowly or display an error page.  Our team is working as quickly as possible to restore service.  We will update this post with additional information as soon as it becomes available.  If you have any other questions, please contact a member of our support team via live-chat or at the following telephone number: 24-hour 1.877.934.0407 and INTL + 1.210.581.0407.

UPDATE: As of 12:30 AM CST, the development team has corrected the issue with the control panel.  Service has now been fully restored.  Thank you for your patience.

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