Name search working as expected
We re-enabled name search. Thanks for your patience!
Archive for 16th February 2010
Investigation Complete – Issue Resolved
2010-02-16T21:58:11Z
2010-02-16T21:58:11Z
Online
We have determined that this spike did not affect the performance or uptime of applications. If you feel we have incorrectly diagnosed this issue please inform us by posting in our developer forum.
Name search feature temporarily disabled
The name search feature is temporarily disabled. We’re working on getting it back online ASAP.
Cloud Sites – Control Panel | Online
As of 5:35 PM CST, The Rackspace Cloud development team have determined there’s an issue with Cloud Sites customers being able to create domains in the control panel. We apologize for this inconvenience and will update this blog post as we receive more information.
UPDATE: As of 5:50 PM CST The Rackspace Cloud development team has resolved the issues in site creation. We apologize for the inconvenience and any issues you experienced during this time. If you have any issues, please do not hesitate to contact a
member of our support team via live-chat or at the following
telephone numbers: 24-hour toll free 1.877.934.0407 and INTL
+1.210.581.0407.
Issue at 03:38 PM CST (21:38 GMT)
Campfire is having some performance problems off and on. We’ll be performing maintenance tonight in hopes of solving this once and for all.
Investigation Complete – Issue Resolved
2010-02-16T15:21:11Z
2010-02-16T15:21:11Z
Online
We have determined that this spike did not affect the performance or uptime of applications. If you feel we have incorrectly diagnosed this issue please inform us by posting in our developer forum.
Cloud Sites – DFW 1 | MySQL 50-52.wc1 | Online
As of 12:32 PM CST, the Rackspace Cloud system engineers have detected an issue that’s causing degraded performance on MySQL Cluster 50-52 in our DFW1 Cloud Sites Data Center. This is an isolated issue impacted this single node only. We will update this post as the status changes.
UPDATE: As of 1:18 PM CST, The Rackspace Cloud engineers have corrected the issue on MySQL cluster 50-52 by enabling READ ONLY status. Websites on this node will function properly but no new data can be written at this time.
UPDATE: As of 1:50 PM CST, the Rackspace Cloud engineers have corrected the issue causing degradation in this cluster. If you have any issues, please do not hesitate to contact a
member of our support team via live-chat or at the following
telephone numbers: 24-hour toll free 1.877.934.0407 and INTL
+1.210.581.0407.
Ruby Agent Incompatibility with Capistrano 2.5.16
A new version of the Capistrano gem has been released that will break the deployments capability in the RPM Ruby agent, all versions.
We will be releasing a patch tonight, version 2.10.4 that fixes this problem. You can find the fix on our 2.10.4_dev branch on github.
Filed under: Service Updates [...]
Cloud Sites – WC2.DFW1 | CRON Enabled
As of 10:50 AM CST, The Rackspace Cloud System Engineers have temporarily disabled CRON in our WC2.DFW1 data center. We’re working diligently to resolve some performance issues on this Cloud Sites node in order to re-enable.
UPDATE: As of 5:50 PM CST the Rackspace Cloud engineers have re-enabled CRON in he WC2.DFW1 data center. If you have any issues, please do not hesitate to contact a
member of our support team via live-chat or at the following
telephone numbers: 24-hour toll free 1.877.934.0407 and INTL
+1.210.581.0407.
Investigation Complete – Issue Resolved
2010-02-16T12:34:00Z
2010-02-16T12:34:00Z
Online
We have determined that this spike did not affect the performance or uptime of applications. If you feel we have incorrectly diagnosed this issue please inform us by posting in our developer forum.
