Service updates for popular cloud hosts.
Archive for 23rd February 2010
As of 11:15 PM CST, the Rackspace Cloud system engineers have
detected an issue that’s causing degraded performance on MySQL Cluster mysql50-27.wc2 in our DFW2 Cloud Sites Data Center. This is an isolated issue
impacted this single node only. We will update this post as the status
changes.
Update: Databases are currently in read only mode, we will update this post as we progress through resolving the issue.
Update: Database is online now, we are going to continue to monitor the situation.
Update: Database has returned to degraded status, administrators are working on resolving the issue. Database currently in read only mode.
Update: Database is online.
We have disabled the name search feature. It will be a few days before it is re-enabled for all users.
Update (2/26Â 1:30p): We are starting to turn back on name search; currently it is only out to a small percentage of users. This roll out process will take a few days but will result in a much more stable name search experience.
The service is now operating normally.
Requests to download batch results are now being processed normally. We will continue to closely monitor these requests while work is completed to address the underlying cause of the earlier delays.
We are working to address an issue that is causing the download of batch results from the Requester website to be delayed.