Service updates for popular cloud hosts.
Archive for 23rd February 2010
As of 11:20 AM CST, The Rackspace Cloud engineers have identified an issue with our PHP 5-7 cluster in our DFW1.WC2 Data Center. This is an isolated Cloud Sites issue on a single node that may cause site slowness or sites to not load at all. We’re working diligently at this time to correct this issue. We’ll update this post once we have more information. Please refer to this post for updates as our support channels may be congested at this time.
UPDATE: As of 11:40 AM CST, engineers have corrected the issue affecting PHP 5-7. All sites on that cluster should once again be loading properly. If you are experiencing any further issues, please contact a member of our support staff. Thank you.
Maintenance in our DFW datacenter starting at 06:50 UTC that made some slices intermittently ‘disappear’ from Slice Manager is now complete. The slices themselves were up and fine throughout.
Please contact us in http://chat.slicehost.com/ if you are experience any issues.
There was a short DoS attack in our STL-B data center which may have caused intermittent packet loss to some customers between roughly 10:50-11:00pm CST. Our network engineers have taken steps to mitigate the attack and have confirmed that network traffic has returned to normal.
If you have any questions or concerns please feel free to hit up our support chat room located at https://chat.slicehost.com.
