CloudFail.net

CloudFiles will be performing routine maintenance on April 7th 2010 at 8:00 PM CDT lasting until 10:00 PM CDT. There are no expected service interruptions, although brief disconnections may be experienced during this maintenance window.

[8:00 PM CDT] Maintenance is currently underway, we will update this post once maintenance has been completed.

[9:12 PM CDT] Maintenance has now been completed.

At Approximately 2:35pm CST, the Control Panel for Rackspace Cloud
Sites, Servers and Cloud Files became inaccessible.  Rackspace Cloud
Engineers are currently investigating the issue, and further updates
will be posted as they become available. 

If
you have any issues, please do not hesitate to contact a
member of our support team via live-chat or at the following
telephone numbers: 24-hour toll free 1.877.934.0407 and INTL
+1.210.581.0407.

UPDATE: As of 3:04 PM CST The Rackspace Cloud development team has
resolved the issues in Control Panel. We apologize for the inconvenience
and any issues you experienced during this time.  If you have any
issues, please do not hesitate to contact a
member of our support team via live-chat or at the following
telephone numbers: 24-hour toll free 1.877.934.0407 and INTL
+1.210.581.0407.

Rackspace Cloud administrators will be performing a brief maintenance on our storage connectivity with our Windows Clusters in our San Antonio (SAT) data center. This maintenance will occur on April 1st, 2010 at 07:00 AM CDT and consist of a 10 to 15 second interruption in service as the Windows servers and storage locations are updated. During this time, connectivity to your site may be interrupted.  No other technologies will be affected by this maintenance.

Update: Maintenance has begun

UPDATE: 7:01 AM CDT Maintenance completed and interruption to service lasted approximately 10 seconds while configuration updates took place If you have any questions or concerns, please contact a member of our
support team by visiting us in live-chat or by calling 1.877.934.0407
or INTL +1.210.581.0407.

Gateway changes for EY05 completed without incident.

Now underway.

Gateway changes for EY07 completed without incident.

Now underway.

Tonight’s network upgrades are complete. Unfortunately, the upgrade was not as smooth as we hoped and we had 3-4 minutes of unexpected downtime. We’re sorry for the trouble and thank you for your patience.

At approximately 7:23PM CST, The Rackspace Cloud engineers
identified an issue on MySQL cluster 50-01, and are actively
investigating this issue.   This cluster is currently running in a
degraded state.  Updates to this issue will be posted as they become
available.

UPDATE- As of 7:42Pm CST, the issue has been resolved.

If you have any further questions, please contact a member of our
support team by visiting us in live-chat or by calling 1.877.934.0407
or INTL +1.210.581.0407.

3:15pm (EST): The Newark facility was the target of a brief DoS attack. The attack was mitigated quickly and network issues in Newark should be resolved at this time.