Service updates for popular cloud hosts.
Archive for 11th March 2010
11:49pm (EST): The issues in Fremont are resolved at this time.
11:04pm (EST): Network appears to be back to normal, however we will continue to monitor at this time.
10:44pm (EST): We are currently investigating network issues in the Fremont, CA facility. There is no reason to issue reboots and we will post an update shortly.
As of 5:47 PM CST, The Rackspace Cloud engineers have identified an
issue with our PHP 5-8 cluster in our DFW1.WC2 Data Center. This is an
isolated Cloud Sites issue that may cause site
slowness or sites to not load at all. We’re working diligently at this
time to correct this issue. We’ll update this post once we have more
information. Please refer to this post for updates as our support
channels may be congested at this time.
UPDATE: As of 6:10 PM CST, engineers have corrected the issue
affecting PHP 5-8. All sites should once again be
loading properly. If you are experiencing any further issues, please
contact a member of our support staff. Thank you.
If you have any further questions, please contact a member of our
support team by visiting us in live-chat or by calling 1.877.934.0407
or INTL +1.210.581.0407.
Starting a couple minutes ago twitter.com started returning a high number of errors. We are actively working on this problem.
Update (2:52p): We have greatly reduced the number of errors and are continuing to investigate the source of this afternoon’s event.
Rackspace Cloud system administrators will be performing priority
maintenance on Monday March 15, 2010 from 02:00 am to 03:00 am CST. This maintenance will be conducted on the MSSQL clusters listed below in our DFW (Dallas Fort Worth) and SAT (San Antonio) data centers.
During the maintenance window some SQL queries utilizing the listed clusters
will be in a read locked state (INSERT, UPDATE, DELETE, ALTER queries
will be ignored) for the duration of the maintenance. There may be a
period of up to 10 minutes in which databases will be unavailable.
| Â Â Â Â Â Â Â SAT MSSQL0801\inst1 |
| MSSQL0807.wc1\inst1 |
| MSSQL0811.wc1\Inst1 Â Â Â Â Â Â DFW |
| MSSQL0803.wc1\inst1 |
| MSSQL0809.wc1\inst1 |
| MSSQL0805.wc2\inst1 |
| MSSQL0813.wc2\Inst1 |
We expect this maintenance to last no longer than the time listed. We
apologize for the inconvenience, but we need to complete this work in a
timely manner. Please note that no other technologies will be effected
by this maintenance. If you have any further questions, please contact a member of our
support team by visiting us in live-chat or by calling 1.877.934.0407
or INTL +1.210.581.0407.