Archive for 13th March 2010

Cloud Sites | SAT | MySQL Maintenance | March 14, 01:00 – 05:00am CST(GMT-5) | Completed

 On
the morning of Sunday, March 14, The Rackspace Cloud system
administrators will be performing routine maintenance on the MySQL
database 50-23
in our San Antonio (SAT) data center.  The
necessary maintenance tasks will be performed on MySQL 50-23 in
SAT between 01:00 am and 05:00 am CST(GMT -5).  During the maintenance window, clients will have Read Only access to their databases.  We expect this
maintenance to have very minimal impact.





If you have any questions or concerns please contact our support via
live chat or at 1-877-934-0407 international +1.210.581.0407.



Update: Maintenance on this database has begun.



Update: Due to daylight savings time change, please note the hour change. Maintenance still on schedule.

Update: Maintenance is now complete.

Investigation Complete – Issue Resolved

2010-03-13T21:40:21Z
2010-03-13T21:40:21Z
Online
We have determined that this spike did not affect the performance or uptime of applications. If you feel we have incorrectly diagnosed this issue please inform us by posting in our developer forum.

The database issue has been resolved

The database issue was resolved at 1:00 PM.
The subset of customers who were on that database will be missing data from 10:28 to 12:15 PM PST today.
No historical data has been effected.
We sincerely apologize for any inconvenience.
Filed under: Service Updates

Investigation Complete – Issue Resolved

2010-03-13T16:54:22Z
2010-03-13T16:54:22Z
Online
We have determined that this spike did not affect the performance or uptime of applications. If you feel we have incorrectly diagnosed this issue please inform us by posting in our developer forum.

Database issue

We have an issue with one of our databases. We are working to get it back up. Some customers will not be able to access their data at this time. We apologize for any inconvenience.
Filed under: Service Updates

Investigation Complete – Issue Resolved

2010-03-13T07:18:25Z
2010-03-13T07:18:25Z
Online
We have determined that this spike did not affect the performance or uptime of applications. If you feel we have incorrectly diagnosed this issue please inform us by posting in our developer forum.
Get Adobe Flash playerPlugin by wpburn.com wordpress themes