CloudFail.net

At Approximately 1:02pm CST, the Control Panel for Rackspace Cloud
Sites began experiencing login issues.  Rackspace Cloud
Engineers are currently investigating the issue, and further updates
will be posted as they become available. 

Update:  at 3pm CST, Rackspace developers identified the issues causing latency with the Control Panel and corrected any outstanding problems. 

If
you have any issues, please do not hesitate to contact a
member of our support team via live-chat or at the following
telephone numbers: 24-hour toll free 1.877.934.0407 and INTL
+1.210.581.0407.

Rackspace will be performing maintenance on the section of our DFW (Dallas Fort Worth) data center where our Cloud Servers infrastructure resides. This maintenance is scheduled Thursday, April 29th from 12:00PM to 06:00PM CDT  We will be adding an additional power feed to the phase of the datacenter. We do not anticipate any customer impact during this maintenance window.



If you have any questions or concerns,
please contact a member of our
support team by visiting us in live-chat or by calling 1.877.934.0407
or INTL +1.210.581.0407.

UPDATE: This maintenance has been POSTPONED until further notice. We apologize for any inconvenience this may have caused.

Thursday, April 29th, 12:00PM CDT (04/29/10 1700GMT) our DFW datacenter will be performing a maintenance to add an additional power feed to the phase of the datacenter where your slices are currently located. The maintenance window is scheduled to last six hours, until 06:00PM CDT (2300GMT). We do not anticipate any impact to your slices during this maintenance.

If you have any questions or concerns, please contact our support team either via email at supp...@slicehost.com or by visiting with us in SliceChat.

DATE: April 29th, 2010

TIME: 1700GMT – 2300GMT

IMPACT: No impact expected

9:02am (EST): Connectivity issues are resolved at this time.

8:52am (EST): We are looking into a network issue in the Newark facility. Linodes are still running and there is no reason to issue reboots.

Outbound Twitter email is currently delayed and will remain delayed for the next 4-5 hours due to a processing issue.

Update: This issue has been resolved.