Service updates for popular cloud hosts.
Archive for 2nd September 2010
CloudFiles customers using the storage101.dfw1.clouddrive.com may experience brief disconnects while we perform maintenance on our system. We will update you as soon as maintenance has been completed.
[UPDATE 5:30 PM CDT] Maintenance has been completed successfully.
Sep 2 2010 8:51PM We are currently investigating a potential problem impacting a single data source within the Dallas service. Users may experience intermittent connection issues with the affected data source.
Please be advised our Chicago facility has a scheduled maintenance from Friday, September 3rd, 2010 at 08:00 UTC to 09:00 UTC. We will be re-routing our Chicago facility at 05:00 UTC to prepare for this maintenance. All services will be automatically re-routed to the closest alternate facility and no services will be impacted by this maintenance.
Earlier today, our Rackspace Cloud Engineers identified an issue that was causing email delays from a set of email relay servers. Our Engineers are diligently working to clear those emails out.
Update: As of 5:25 PM CDT, the queued mail from our relay servers have been cleared out. All email flow and delivery has resumed to normal.
Thank you for your patience and understanding during this time. If you have any further questions, please contact a member of our support team by visiting us in live-chat or by calling 1.877.934.0407 or INTL +1.210.581.0407.
Earlier today, our Rackspace Cloud Engineers identified an issue that was causing email delays from a set of email relay servers. Our Engineers are diligently working to clear those emails out.
Update: As of 5:25 PM CDT, the queued mail from our relay servers have been cleared out. Mail flow and delivery has resumed to normal.
Thank you for your patience and understanding during this time. If you have any further questions, please contact a member of our support team by visiting us in live-chat or by calling 1.877.934.0407 or INTL +1.210.581.0407.
At approximately 9:25 AM CDT, Rackspace Cloud Engineers identified an issue with our Control Panel. We are currently experiencing intermittent accessibility and some functionality may be degraded. Our engineers are working diligently to identify and resolve the issues.
UPDATE: At 10:05 AM CDT, complete functionality has been restored to our Cloud Sites & Servers Control Panel.
Thank you for your patience during this time. If you have any further questions, please contact a member of our support team by visiting us in live-chat or by calling 1.877.934.0407 or INTL +1.210.581.0407.
At approximately 9:25 AM CDT, Rackspace Cloud Engineers identified an issue with our Control Panel. We are currently experiencing intermittent accessibility and some functionality may be degraded. Our engineers are working diligently to identify and resolve the issues.
UPDATE: At 10:05 AM CDT, complete functionality has been restored to our Cloud Sites & Servers Control Panel.
Thank you for your patience during this time. If you have any further questions, please contact a member of our support team by visiting us in live-chat or by calling 1.877.934.0407 or INTL +1.210.581.0407.