Archive for 22nd February 2012

Cloud Sites | MySQL Critical Maintenance | DFW | February 25th, 2012 @ 1:00 AM – 2:00 AM CST

The Rackspace Cloud system engineers will be performing maintenance on Saturday February 25th, 2012, from 1:00 AM – 2:00 AM CST. Due to the nature of maintenance these databases may be offline for approximately 15 minutes during this window.

Affected Databases:

mysql50-29.wc1.dfw1

We will work to complete this maintenance as quickly as possible. If you have any other questions about the planned maintenance, please do not hesitate to contact a member of our support team.

Best Regards,
The Rackspace Cloud
US Toll Free: 1.877.934.0407
International: +1.210.581.0407

Google App Engine System Status 2012-02-22 22:59:47

2012-02-23T00:54:42Z
2012-02-23T00:54:42Z
Online
Investigation Complete – This alert is hidden from users because the title is blank.

Resolved: Elevated Error Rates

Packet loss and error rates have returned to normal levels. We are going to close the ticket, but will continue to monitor.

Google App Engine System Status 2012-02-22 09:29:43

2012-02-22T11:14:12Z
2012-02-22T11:14:12Z
Online
Investigation Complete – This alert is hidden from users because the title is blank.

DFW Networking Issues

UPDATE @ 8:53 AM CST: This issue should be resolved at this time.

We are experiencing some network connectivity issues in a portion of our DFW datacenter. Our engineers are currently working to resolve this issue. Updates will be posted to this page as they become available.

Please feel free to swing by chat (https://chat.slicehost.com) or shoot us a ticket (supp...@slicehost.com) if you have any further questions or concerns.

SoftLayerNotify: #1014630 – 09:16 22-Feb-2012 UTC: Customer outage during scheduled maintenance to restore redundancy to bcr03.dal05, restored at 09:19 UTC

SoftLayerNotify: #1014630 – 09:16 22-Feb-2012 UTC: Customer outage during scheduled maintenance to restore redundancy to bcr03.dal05, restored at 09:19 UTC

Informational message: EU-WEST-1 Inter-AZ connectivity

Message: Between 9:52 PM and 11:21 PM PST a small number of instances experienced elevated packet loss between Availability Zones. Internet connectivity was not affected. The service is now operating normally.

CHI-A SAN3 maintenance

Dear Customers,

There is ongoing maintenance on SAN3 starting at 8:00 GMT. Planned duration 2.5-3 hours.
All VMs will be powered down and power actions will be disabled on cloud.
Update
Maintenance is over. All VMs are up.

[Windows Azure CDN] [Worldwide] [Red] Intermittent Service Degradation in Eastern US

Feb 21 2012 9:20PM We are experiencing an issue with Windows Azure CDN in the Eastern US. We are actively investigating this issue and working to resolve it as soon as possible. Further updates will be published to keep you apprised of the situation. We apologize for any inconvenience this causes our customers.

Feb 21 2012 10:30PM Service degradation was caused by faulty network equipment which has been disabled to prevent future recurrence. We apologize for any inconvenience this has caused our customers.

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