Service updates for popular cloud hosts.
CloudFiles customers using the storage101.dfw1.clouddrive.com may experience brief disconnects while we perform maintenance on our system. We will update you as soon as maintenance has been completed.
[UPDATE 5:30 PM CDT] Maintenance has been completed successfully.
Please be advised our Chicago facility has a scheduled maintenance from Friday, September 3rd, 2010 at 08:00 UTC to 09:00 UTC. We will be re-routing our Chicago facility at 05:00 UTC to prepare for this maintenance. All services will be automatically re-routed to the closest alternate facility and no services will be impacted by this maintenance.
Earlier today, our Rackspace Cloud Engineers identified an issue that was causing email delays from a set of email relay servers. Our Engineers are diligently working to clear those emails out.
Update: As of 5:25 PM CDT, the queued mail from our relay servers have been cleared out. All email flow and delivery has resumed to normal.
Thank you for your patience and understanding during this time. If you have any further questions, please contact a member of our support team by visiting us in live-chat or by calling 1.877.934.0407 or INTL +1.210.581.0407.
Earlier today, our Rackspace Cloud Engineers identified an issue that was causing email delays from a set of email relay servers. Our Engineers are diligently working to clear those emails out.
Update: As of 5:25 PM CDT, the queued mail from our relay servers have been cleared out. Mail flow and delivery has resumed to normal.
Thank you for your patience and understanding during this time. If you have any further questions, please contact a member of our support team by visiting us in live-chat or by calling 1.877.934.0407 or INTL +1.210.581.0407.
At approximately 9:25 AM CDT, Rackspace Cloud Engineers identified an issue with our Control Panel. We are currently experiencing intermittent accessibility and some functionality may be degraded. Our engineers are working diligently to identify and resolve the issues.
UPDATE: At 10:05 AM CDT, complete functionality has been restored to our Cloud Sites & Servers Control Panel.
Thank you for your patience during this time. If you have any further questions, please contact a member of our support team by visiting us in live-chat or by calling 1.877.934.0407 or INTL +1.210.581.0407.
At approximately 9:25 AM CDT, Rackspace Cloud Engineers identified an issue with our Control Panel. We are currently experiencing intermittent accessibility and some functionality may be degraded. Our engineers are working diligently to identify and resolve the issues.
UPDATE: At 10:05 AM CDT, complete functionality has been restored to our Cloud Sites & Servers Control Panel.
Thank you for your patience during this time. If you have any further questions, please contact a member of our support team by visiting us in live-chat or by calling 1.877.934.0407 or INTL +1.210.581.0407.
We are aware that our site is down. We restarted our master database and it’s having problems coming back up. Update [9:30pm]: Our DBA has resolved the problem and the master database is up. The site should be up too. Filed under: Service Updates
Starting approximately 4:45 pm PST, GoGrid experienced an inbound DDOS attack. While our DDOS mitigation guard severely limited the impact of the DDOS attack on our network, several customers still reported issues. The DDOS attack was fully resolved at 18:00pm PST and traffic to our network is back at normal levels.
DropboxOps: hi dropboxers! we’ve talked to amazon about recent reports of slow transfer speeds and they’ve made a fix. let us know if things are better
We are performing some scheduled maintenance on the site; you may experience periods of elevated errors.
Update at 7:37PM: Maintenance is complete.
