CloudFail.net

RPM will be unavailable for approximately 1.5 hours starting at 9:00 Filed under: Service Updates

http://support.newrelic.com/ and supp...@newrelic.com are back to fully functioning order so in the unusual case where something isn’t working right for you, feel free to contact our top-notch engineers for help. Filed under: Service Updates

Tender (our support site provider) is not processing emails correctly, so if you’ve sent us an email at supp...@newrelic.com and aren’t seeing an answer, that’s why. Until Tender fixes the problem, you can reach us on IRC at freenode on #newrelic. Filed under: Service Updates

Unfortunately they seem to be with level3 and there is nothing we can do Filed under: Service Updates

We are investigating a slowdown in the RPM site. UPDATE [6:50am]: The problem appears to be Internet related, we can hit our site just fine from some locations. We are continuing to investigate. UPDATE [7:13am]: Level3, an Internet backbone provider, appears to be having problems. UPDATE [9:29am]: Unfortunately the problem persists and appears to mostly [...]

Reminder: Maintenance window this Friday August 13 at 21:00 Pacific Time. In order to improve site and product reliability and performance we are upgrading our network equipment on Friday August 6, August 13, 2010. This will result in a 90 minute maintenance window in which rpm.newrelic.com and www.newrelic.com domains will be unavailable. The window is [...]

Filed under: Service Updates

We are working to diagnose and fix them. Updates ASAP. Filed under: Service Updates

We apologize for any inconvenience. Filed under: Service Updates

We are working to resolve it. Filed under: Service Updates